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    • Certificate III in Business
    BSBPRO301 Recommend products and services V2
    Summary
    BSBFIA301 Maintain financial records
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    BSBCUS402 Address customer needs
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    BSBWOR301 Organise personal work priorities and development
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    BSBWHS302 Apply knowledge of WHS legislation in the workplace
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    BSBDIV301 Work effectively with diversity
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    BSBCMM301 Process customer complaints
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    BSBCUS301 Deliver and monitor a service to customers
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    BSBITU312 Create electronic presentations
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    BSBMGT401 Show leadership in the workplace
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    BSBINN301 Promote innovation in team environments
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